You Don’t Need the Aggravation: When to Fire a Client
Firing a problematic client: It’s often both a fantastical and frightful notion for the small-business owner. But it may also be a pretty smart move, especially in today’s economy. “There’s an emotional tendency to believe that all your clients are worth something,” says Matt Sarkees, assistant professor of marketing at Penn State Great Valley School of Graduate Professional Studies.” And it’s very hard emotionally and psychologically to believe there’s a set of clients that you really should not have a relationship with.”
Read more at US News and World Report
